If you have questions, please call our Billing Team at (716) 831-2700 Monday through Friday from 8:00 am to 5:00 pm. Or you can email firstname.lastname@example.org and someone will get back to you within 1-2 business days.
Payment is due at the time of service. Treatment scholarships or payment plans for uninsured individuals are available for those that qualify, based on family size and income. This practice serves all patients regardless of ability to pay.
Please reach out to your health plan to verify your benefit for outpatient mental health or substance use disorder Telehealth services.
Horizon does NOT accept Wellcare, United Commercial or United Medicare.
Private Pay Rates are changing as of 2.1.22. Please reach out to Billing with any questions.
Frequently Asked Questions:
What insurance plans do you accept?
- Blue Cross Blue Shield of WNY
- Empire Plan
- GHI (Emblem Health)
- Independent Health
- Rail Road Medicare
- NYS Medicaid
- Tricare Champus
- Univera Health Care
- Optum/UHC Managed Care
We are not in network with Wellcare, United Healthcare Medicare or Commercial Plans.
Can I make a payment on my outstanding balance?
Yes, a credit card payment can be made through our website or by calling the Billing Team at (716) 831-2700. Other forms of payment can be mailed to:
Horizon Health Services
55 Dodge Road
Getzville, NY 14068