Horizon offers in-person open access for mental health and substance use evaluations. Patient wait times during open access may vary based on demand as patients are seen in order of arrival. Your first appointment will last for about one hour. During your first appointment, you will meet with a counselor who will assess your immediate needs, history, symptoms, and your goals.
Please contact our Patient Engagement Center at (716) 831-1800 to provide insurance information and bring that to your appointment as well. We are looking forward to working with you.
1376 Suite 4 Niagara Falls Boulevard Open Access days and times are as follows:
Monday, Wednesday, and Friday: 8:15AM – 11:00AM
Tuesday and Thursday: 1:15PM – 4:00PM
699 Hertel-Elmwood Recovery Center Open Access Days and Times are as follows:
Monday, Tuesday, Wednesday and Thursday: 8:30AM – 12:00PM
3020 Bailey Recovery Center Open Access Days and Times are as follows:
Monday, Tuesday, Wednesday and Thursday: 9:00AM – 11:00AM