Are You or Someone You Love in Crisis?
If you are worried that you or someone you love needs help now, call one of the following 24/7 hotlines that specialize in providing emergency and crisis services in Western New York:
- Erie County: (716) 834-3131 (Crisis Services of Erie County)
- Buffalo & Erie County: (716) 831-7007 (24 Hour Addiction Hotline)
- Niagara County: (716) 285-3515 (Niagara County Crisis Hotline)
- Genesee County (Care + Crisis Helpline): (585) 283-5200 or text HOME to 741741
988 Suicide and Crisis Lifeline: Call or Text 988 or chat 988lifeline.org/chat
immediate danger, call 9-1-1.
Are you currently enrolled at Horizon and need immediate assistance?
Call your counselor at his/her office location. If he/she is unable to speak, ask to speak to a supervisor. If the clinic is closed, you will be directed to a 24-hour emergency telephone line.