Emergency Contact Information
Here are a few questions that will help you determine the level of care you need right now:
Is the risk of harm imminent (likely to happen soon)?
Call 9-1-1 for immediate assistance.
Are you or someone you love in crisis (you are worried and need support now)?
The following 24-hour hot-lines are operated by other agencies and also specialize in providing emergency services:
- Erie County: 716-834-3131 (Crisis Services of Erie County)
- Niagara County: 716-285-3515 (Niagara County Crisis Hotline)
- Genesee County: 585-343-1212 (Regional Action Phone – RAP)
If you are a current Horizon client and are experiencing an emergency, call your counselor immediately. Tell the receptionist you have an emergency.
If the counselor is unavailable, ask to speak to a supervisor. If the clinic is closed, you will be directed to a 24-hour emergency telephone hot-line.