Management Team

Brenda John-Banach, LMSW, CASAC

Vice President of Mental Health Operations

“It is one of the most beautiful compensations of this life that you cannot sincerely try to help another without helping yourself.” – Ralph Waldo Emerson

In Brenda John-Banach’s current position as vice president of outpatient operations, she provides administrative oversight and operational supervision of Horizon Health Services’ outpatient behavioral health services in Erie, Niagara, and Genesee counties. This includes Mental Health, Substance Use, and Rehabilitation and Recovery Services. Brenda also oversees Horizon’s collaboration with the drug treatment courts.

She is responsible for implementation of the operational budget for all programs. Brenda is also a member of the executive strategic planning team, developing and implementing Horizon’s strategic initiatives and ensuring positive outcomes. She is responsible for development and expansion of programs across all outpatient clinics.

Brenda began her career at Horizon in 1988 providing individual and group therapy in one of Horizon’s Continuing Day Treatment programs. Brenda has been promoted multiple times over the years which have provided experiences within multiple service lines of Horizon. These include operational, administrative and clinical management/leadership positions in mental health, substance use, vocational, and medical-psychiatric.

In addition to clinical and operational expertise, Brenda developed and implemented a quality assurance and auditing system to ensure Medicaid billing compliance and state regulatory agencies for 16 outpatient chemical dependency and mental health programs within the corporation. She has also trained staff regarding compliance with state regulations of Office of Mental Health and Office of Alcohol and Substance Abuse Services, successfully completing audits and re-licensure with both state agencies.

Brenda received her bachelor’s degree in psychology from SUNY College at Buffalo and her Masters in Social Work Degree from SUNY at Buffalo. She is a licensed master social worker (LMSW) and a NYS credentialed alcoholism and substance abuse counselor (CASAC). Brenda serves on the Independent Health Clinical Advisory Group, the Mental Health Subcommittee of the Erie County Department of Mental Health, and is a past board member of the WNY Chemical Dependency Consortium.